Contact Us

At Primaris, we are here to assist you in any way we can. If you have questions about Medicare or are seeking specific contact information please refer to the various contact methods below. To contact us online please use our general contact form below.

If you have questions regarding Medicare please be sure to visit our Medicare Questions section. You may find the answers you are seeking there. If not, do not hesitate to call the Medicare Helpline.

National Medicare Helpline
Phone: (800) 633-4227

CLAIM Helpline
Phone: (800) 390-3330

Provider Hotline
Phone: (800) 735-6776

Contact Information

Primaris
200 N. Keene Street
Ste. 101
Columbia, Missouri 65201
Map to Primaris

Main Corporate Voice Line: (573) 817-8300 or toll-free (800) 735-6776
TTY: 1-800-735-2966
Communications Department Fax: (573) 777-9039

Case Review Department - Appeals Fax: (573) 817-8344
Case Review Department - Beneficiary Complaints Fax: (573) 777-1016

Browse our Staff Directory to locate specific contact information.

Read our privacy policy regarding electronic form data collection.

This form does NOT go directly to the Case Review Department. Please do not include any personal health information, any personal numbers such as social-security numbers, any facility or provider information information, on this form.

Please do not use this form for employment inquiries. Our Employment/Human Resources page is here.

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